Have been using dye-sub printers extensively for over 10 months now and here are some of myexperience with the printers and the vendors in the market.
So far I have had very good experience with my DNP RX1 printer. Very transparent pricing for their equipment. Cost of supplies is one of the lowest in the industry. And the supplier is very motivated in supporting and retaining their customers. I get right to the door-step service for all my request and on numerous occasions they have provided loaners and non-standard supplies on very short notice without any fuss.
My Mitsubishi experience was the worst customer experience for any product that I have acquired in my professional experience. Very poorly coordinated sales department where pricing is positioned to just sell the hardware without regards to supporting the customer. Salesmen making price commitments on printer supplies that is not supported by management. And an executive management that is brash, arrogant and devoid of any accountability for their commitments in writing. An alternative Mitsubishi dye sub printer local dealer is badly needed to do justice to to what is otherwise a very good piece of hardware.
My Kodak printer has been a no-fuss workhorse. printer supplies are the easiest to restock. net pricing and always available. The servicing support for the printer is good as the service technicians and knowledgeable and accommodating.
Wowsome, Wow Photo Booth are Davino Sdn Bhd related entities
